Foreword

It has been 13 years since Flight of the Buffalo: Soaring to Excellence, Learning to Let Employees Lead, the book that Jim Belasco and I wrote together, was published. These 13 years have provided a lot of time to study and reflect on the ideas and principles espoused in that book. An active career as the CEO of a large, rapidly growing company and as a coach to leaders of other companies has provided many opportunities to test and refine my beliefs about what it takes to create an organization that continually performs at a high level.

We know that people are what make the difference in an organization. Their performance determines the performance of the organization. Great people make great companies. But what makes people great? That ...

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