Exercise—Evaluating Metrics

Situation A

The training team in a plant has been charged with the following:

Goal Statement:

To develop proficiency in problem-solving techniques in the maintenance department

The team developed the following metric:

Track the number of maintenance team members who complete the eight-hour training in problem-solving techniques by April 15.

Image   Does the metric follow the goal statement? Why or why not?

 

Situation B

A natural team working on line 2 has set the following goal for themselves:

Goal Statement:

To reduce the top pad scrap generated on line 2

The team developed the following metric:

Chart the amount ...

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