Exercise—Reviewing Short-Term Goals

Review the Ql Team’s short-term goals from the four angles you have learned about, and answer the questions that follow.

The Quality Improvement Team

The overall purpose of the Quality Improvement Team is to monitor, evaluate, and improve the quality procedures throughout the plant.

Short-Term Goal 1:

To ensure that every employee understands the eight steps of the quality improvement process

The team has developed this metric:

Every employee will have completed a four-hour training session on the quality improvement process by March 15.

Image    1.   Does the goal/objective support the overall purpose of the ...

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