SECTION A: GETTING TEAMS STARTED
Level-one teams must concentrate on learning how to get their daily activities completed cooperatively. They focus most of their efforts on improving communication, interpersonal relationships, and cooperative task sharing. Your job is to set the stage for team members to learn these basic teamwork skills and to make small improvements in their processes. Let’s look at where you focus your time and efforts when at level one.
LEVEL ONE—SPONSOR’S ROLE
• Plays a strong, visible role
• Talks to the facilitator frequently, getting reports on the processes that the team is using, the issues that members are spending their efforts on, and the level of participation that is occurring
• Regularly reviews ...
Become an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
and much more.
Read now
Unlock full access