CHAPTER 3

THE PHOENIX ENCOUNTER METHOD

We may encounter many defeats, but we must not be defeated.

—MAYA ANGELOU, American writer and author of Still I Rise1

Many leaders perceive the firestorm clearly (it is already scorching their feet) and they have some ideas, but many also don’t know how to get to where they need to go. What these leaders want is a process to help them navigate the journey of firestorm discovery. The Phoenix Encounter method is exactly that. It is a set of rules, tasks, tools, and exercises that provide a structured process for ideation and detection that allows leaders to consider many different options and formulate a grounded Future-Facing Blueprint for their organizations.

This is crucial because we are all hardwired ...

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