September 1999
Beginner to intermediate
170 pages
3h 13m
English
Content preview from The Power of Positive CriticismBecome an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
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Chapter . Tip #5: Choose the Right Words
You can always choose the words that come out of your mouth. And it is best if you do because the words you use to criticize often dictate whether or not the power of positive criticism will be realized.
For example, the words a manager uses when criticizing one of his staff can either make her listen or not. Your words tell her how you are feeling, what you think, and what she can expect to happen to her. When you begin a criticism, your assistant is usually thinking along these lines: ''Am I in trouble?'' ''Will I lose my job?'' ''How important is this?'' Everything you say is interpreted by the recipient in the context of her needs, hopes, and concerns about her job. Make sure you say what you mean.
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
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I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.