Introduction
I had just finished a short conference presentation to a major financial institution on the subject of giving and taking criticism. The president of the company came up to offer me a congratulatory handshake; as he did, he remarked, ''I never realized criticism was such a complex, important, essential, and powerful process.''
Since I had been studying the subject of criticism for over twenty years, ever since my interest in the subject was sparked by witnessing a staff psychiatrist destructively criticize a fellow graduate student in front of her peers, the president's comment was an understatement to me.
Criticism is complex. The words you choose to use, the moods and emotions of both parties, the nature of the relationship you have ...
Get The Power of Positive Criticism now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
