The Right Way to Select Technology

PART I

Business Foundations

It’s an old adage in the tech world: if you don’t have a solid business rationale for what you’re doing, you will never achieve business value. Everyone knows this, yet many enterprises still chase technology for its own sake, selecting tools and then only later figuring out what to do with them.

The inevitable result is “shelfware”—technology awaiting deployment as real users figure out how to exploit what their employer purchased hastily. Selecting technology that explicitly addresses business priorities leads to faster time-to-value.

Digital technology initiatives frequently span across multiple departments in an organization, each holding different stakes and interests. To work toward a common purpose, you need ...