October 2006
Beginner
208 pages
4h 21m
English
book
The Starbucks Experience: 5 Principles for Turning Ordinary Into Extraordinary
by Joseph Michelli
Content preview from The Starbucks Experience: 5 Principles for Turning Ordinary Into Extraordinary
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a final word
Congratulations! Your Experience Awaits
It is no accident that you picked up this book. At some point, you must have asked yourself, “What can I learn from a company like Starbucks?” You took the time to explore the principles that made the company such a success. Starbucks reflects an empowering and entrepreneurial work culture, fosters consistent customer loyalty, amply rewards faithful shareholders, and offers an opportunity to make a difference in the world.
You probably have already begun to think about ways in which you can extract ideas from this book and apply them to your own business or life experience. You may even have thought about how you can gain buy-in from other leaders in your organization so that the members of ...
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