October 2006
Beginner
208 pages
4h 21m
English
book
The Starbucks Experience: 5 Principles for Turning Ordinary Into Extraordinary
by Joseph Michelli
Content preview from The Starbucks Experience: 5 Principles for Turning Ordinary Into Extraordinary
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PRINCIPLE 5 leave your mark
“How wonderful it is that nobody need wait a single moment before starting to improve the world.”
All of us leave some mark on the world. What varies is whether that mark is positive or negative. Do we give back more than we take, or do we take more than we give? This is particularly important in the world of business, where the actions of managers have a profound effect on individuals and society. Some leaders are content with hitting the firm’s profit goals. They cut corners on everything from employee benefits to capital expenses. Others, however, believe that an important part of their business success is linked to the powerful and positive impact that they have on their communities.
Social involvement ...
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