The Thin Book of Trust, Third Edition, 3rd Edition

INTRODUCTION

Trust in the Work Environment

We’re never so vulnerable than when we trust someone—but paradoxically, if we cannot trust, neither can we find love or joy.

—Walter Anderson

This is a small book about a very important subject. A lot has been written about trust: about what it is and what it can do for people, families, companies, communities, and countries. As an executive coach and consultant, I often find myself engaged by companies where good work is being sabotaged by interpersonal conflict, political infighting, paralysis, stagnation, apathy, or cynicism. I almost always trace these problems to a breakdown in trust. This not only kills good work, it also inevitably creates some degree of misery, annoyance, fear, anger, frustration, ...