What to Expect: This chapter ties together many of the characteristics of STARs that have been discussed throughout the book and explains why even when someone masters all of them she will still end up being the DOPE if she can’t deliver results.
I have long since come to believe that people never mean half of what they say, and that it is best to disregard their talk and judge only their actions.
Well done is better than well said.
Here is where everything comes together.
All of the attributes we have discussed and the “house” that you have built manifest themselves in the results that you generate.
Whereas being well-liked ...