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Transforming Performance Measurement
book

Transforming Performance Measurement

by Dean R. Spitzer
February 2007
Intermediate to advanced
256 pages
9h 25m
English
AMACOM
Content preview from Transforming Performance Measurement

CHAPTER 4

Beginning the Transformation

We have just left behind some content that was distinctly negative in tone and painted a fairly dismal picture of the current state of performance measurement in most organizations. Despite that, this book carries an extremely optimistic message, starting with this chapter, which gets us onto the transformation path toward realizing the “transformational performance measurement” vision.

In this chapter, I introduce the “Four Keys” that are the foundation for realizing the transformational performance measurement vision. Then, in Chapters 5 to 8, I describe each of these keys in detail. In Chapters 9 to 13 I share knowledge and tools that will help your organization achieve and sustain the transformation. ...

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Publisher Resources

ISBN: 9780814408919