Skip to Content
Transforming Performance Measurement
book

Transforming Performance Measurement

by Dean R. Spitzer
February 2007
Intermediate to advanced
256 pages
9h 25m
English
AMACOM
Content preview from Transforming Performance Measurement

CHAPTER 8

The Interactivity of Measurement

It is the key thesis of this book that without the inclusion of a strong social component, performance measurement will never be transformational. Very few organizations have established a social or organizational context that is sufficiently supportive of their technical measurement system components. In fact, to dramatize this, just compare the investment in the technical versus the social aspects of the measurement system in your organization. Chances are, you won't be able to find much of a social investment at all.

Everywhere we look, it is hard to miss the fact that the real solutions to organizational problems are predominantly social, not technical. There is no denying that the technical components ...

Become an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
and much more.

Read now

Unlock full access

More than 5,000 organizations count on O’Reilly

AirBnbBlueOriginElectronic ArtsHomeDepotNasdaqRakutenTata Consultancy Services

QuotationMarkO’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.
Julian F.
Head of Cybersecurity
QuotationMarkI wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.
Addison B.
Field Engineer
QuotationMarkI’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.
Amir M.
Data Platform Tech Lead
QuotationMarkI'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.
Mark W.
Embedded Software Engineer

You might also like

Measurement Madness: Recognizing and Avoiding the Pitfalls of Performance Measurement

Measurement Madness: Recognizing and Avoiding the Pitfalls of Performance Measurement

Dina Gray, Pietro Micheli, Andrey Pavlov

Publisher Resources

ISBN: 9780814408919