Chapter 2
The Value Chainâs Impact on Competitiveness and Profitability
Key Points
â¢Deciding on how to compete based on four key dimensions of competitivenessâcost, quality, response time, and flexibility
â¢Value chain design and how it is based on the chosen dimension(s) of competitiveness
â¢The value chainâfinancial performance link and the impact on economic value added and return on invested capital
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