June 2010
Intermediate to advanced
338 pages
10h 33m
English
Content preview from Web Operations
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.
Avoiding Blame
In a lot of teams nobody wants to be the sucker who broke everything. When something breaks, people point their finger at the person next to them:
It can't be the transcoding system because that hasn't changed in the past three weeks. It must be a problem in our streaming servers.
Well, ops did an upgrade on the OS on those boxes yesterday. I don't see why I should debug my code until they can prove it's not their problem.
That OS has been in production in our Virginia datacenter for six months. The problem must be in the application configuration.
And so on (see Figure 10-5).
Figure 10-5. An imperfect scenario for when things break
Everyone has a plausible reason for passing the blame onto someone else, but nobody is stepping up and actually fixing things. Good teams know that until a fix has been pushed it doesn't matter who broke things, and every minute spent being defensive is another minute something is broken for users without a fix going out. They focus on trying every possibility until they've found what was broken.
It's really easy to prove your code or system has a bug. Proving that a simple system or piece of code is bug free is a known hard problem in computer science, even if you assume the expected behavior is clearly defined. It's impossible to prove any slightly complex system has no problems. In comparison, it's really easy to prove your code or system has ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.