Preface
DESIGNING, BUILDING, AND MAINTAINING A GROWING WEBSITE has unique challenges when it comes to the fields of systems administration and software development. For one, the Web never sleeps. Because websites are globally used, there is no "good" time for changes, upgrades, or maintenance windows, only fewer "bad" times. This also means that outages are guaranteed to affect someone, somewhere using the site, no matter what time it is.
As web applications become an increasing part of our daily lives, they are also becoming more complex. With that complexity comes more parts to build and maintain and, unfortunately, more parts to fail. On top of that, there are requirements for being fast, secure, and always available across the planet. All these things add up to what's become a specialized field of engineering: web operations.
This book was conceived to gather insights into this still-evolving field from web veterans around the industry. Jesse Robbins and I came up with a list of tip-of-iceberg topics and asked these experts for their hard-earned advice and stories from the trenches.
How This Book Is Organized
The chapters in this book are organized as follows:
Chapter 1 by Theo Schlossnagle, describes what this field actually encompasses and underscores how the skills needed are gained by experience and less about formal education.
Chapter 2 by Justin Huff, explains how Picnik.com went about deploying and sustaining its infrastructure on a mix of on-premise hardware and cloud services. ...
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