Be sure to read Training That Delivers Results by Dick Handshaw, available in print and as an ebook. The book shows a superior way to educate employees, one that connects learning solutions with strategic business goals. Rather than being told what to teach, proactive designers collect data to define problems and develop training interventions. Written by one of the originators of computer-based training, the author’s results-oriented model is systematic, yet flexible, and works for both instructor-led training and e-learning.
For more information, please visit: www.amacombooks.org
Here’s a free sample from the book….