September 2015
Beginner to intermediate
128 pages
2h 12m
English
Content preview from You Said What? [A Confident Communicator’s Guide]Become an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
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4 Big MistakeNot Managing Perceptions
There are things known and there are things unknown, and in between are the doors of perception.
—Aldous Huxley
Perceptions affect the outcome of our communication. The way we walk, the way we hold ourselves, the way we dress, how we carry our briefcase, the look of the briefcase, our smile (or lack of one)—the list could go on. The impression we make on other people often determines how well they communicate with us. Bad first impressions generally lead to bad relationships. Good first impressions give us the opportunity to build rapport and establish good two-way communication.
What makes perception reality is that we are dealing not only with our communication efforts but also with the experiences of the ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
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I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.