10 Big MistakeMaking Assumptions

We are all faced with a series of great opportunities brilliantly disguised as impossible situations.

—Charles R. Swindoll

Many things can get in our way when it comes to communication. We can let these things bog us down or we can deal with them in order to improve our situation and our relationships. Poor business communication can prevent career growth.


In his book Overcoming Organizational Defenses, Chris Argyris discusses the Ladder of Inference, a model that explains our thinking process. We all have experiences in our head, and when we process events that happen, we go through a series of steps to reach a conclusion based on what we have already experienced and then we act accordingly.

In other ...

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