September 2015
Beginner to intermediate
128 pages
2h 12m
English
Content preview from You Said What? [A Confident Communicator’s Guide]Become an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
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10 Big MistakeMaking Assumptions
We are all faced with a series of great opportunities brilliantly disguised as impossible situations.
—Charles R. Swindoll
Many things can get in our way when it comes to communication. We can let these things bog us down or we can deal with them in order to improve our situation and our relationships. Poor business communication can prevent career growth.
Assumptions
In his book Overcoming Organizational Defenses, Chris Argyris discusses the Ladder of Inference, a model that explains our thinking process. We all have experiences in our head, and when we process events that happen, we go through a series of steps to reach a conclusion based on what we have already experienced and then we act accordingly.
In other ...
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I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.