14 Big MistakeNot Reacting Professionally
My behavior is my reaction; my reaction is my behavior.
—Unknown
Let’s face it: Everyone has times when they get upset and overly emotional. It seems to be easy to pick it out in other people when this happens and less so when it happens to you. Have you ever found yourself reacting to a situation and afterward wish you had handled it differently? You know that you keep repeating a similar reaction and getting the same feeling of annoyance, hurt, frustration, or disdain. You want to change your reaction, but you are just not sure how to do that. You know that this is hurting the impact of your communication and your overall effectiveness with others. We call this “going down the rat hole.” Going down ...
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