6 Big MistakeNot Making Appropriate Small Talk
Talk low, talk slow, and don’t talk too much.
—John Wayne
How many times have you been in a situation in which you couldn’t believe what someone was saying to you? There are too many times when people make assumptions about others and offend without realizing that they’re doing so. Also, building rapport in business does not mean telling everyone your personal information.
Do your research. Know who you’re talking to and be careful if you do not. Be prepared with topics to discuss so that you can engage in a meaningful conversation. Ask “how,” “what,” and “why” questions to learn more about the other person and keep the conversation going. Clearly, rapport is not about “putting someone on the stand.” ...
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