Chapter 1. Gracious Behavior

Behavior is a mirror in which every one displays his own image.

—Johann Wolfgang von Goethe

The true test of character is not how much we know how to do, but how we behave when we don’t know what to do.

—John W. Holt, Jr.

Act the way you’d like to be and soon you’ll be the way you act.

—George W. Crane

Working as an architect requires you to interact with a wide range of individuals throughout an organization. To be truly successful in this position, you need the best ideas and thoughts from everyone you encounter. One of the best ways to engage everyone (even those people whom you don’t agree with or even necessarily get along with) is to be gracious and professional in all circumstances.

Gracious behavior is a strong ...

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