The soft stuff is always harder than the hard stuff.

—Roger Enrico, Vice Chairman, Pepsico

As you start reading this book, I hope you are prepared to keep an open mind and are willing to try some new approaches to your daily life.

My name is Dave Hendricksen, and I have the privilege of being a software architect for Thomson Reuters, where the focus of my work is on producing intelligent legal information. This includes everything from data capture to data display of legislative, regulatory, and intellectual property materials on I have been married for 22 years to a beautiful lady. We have two great kids, one cat, one dog, and a koi pond.

As a technology person, I have always considered myself to be slightly different from ...

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