September 2002
Beginner
108 pages
2h 11m
English

The hardest thing in the world is to move against somebody who is delivering the goods but acting 180 degrees from [your values]. But if you don’t act, you’re not walking the talk and you’re just an air bag.
Welch has often summarized his thoughts on the essential traits of an effective manager. In his first such effort, he described four categories:
A. Delivers on commitments—financial or otherwise—and shares GE’s values. “His or her future is an easy call,” says Welch. “Onward and upward.”
B. Does not meet commitments and does not share GE’s values ...
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