September 2002
Beginner
108 pages
2h 11m
English
Content preview from 29 Leadership Secrets From Jack WelchBecome an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
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LEADERSHIP SECRET 26GROW YOUR SERVICE BUSINESS: IT’S THE WAVE OF THE FUTURE
FROM THE FILES OF JACK WELCH
The market is bigger than we ever dreamt.
In 1980, the year before Welch took over, GE was almost entirely a manufacturing enterprise, with 85 percent of revenues coming from manufacturing and only 15 percent from services.
The company had always been involved in services, but the service sector was regarded as something of an afterthought—known, tellingly, as the “aftermarket.”
At first, GE saw the service sector as merely a source of some incremental business. But in time, company executives understood that a systematic focus on services ...
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I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.