September 2002
Beginner
108 pages
2h 11m
English

The people who are closest to the work really do know it better.
At the outset of the Work-Out program, the invisible walls between managers and employees often loomed large and inhibited communication between the two constituencies.
The chains of history and tradition were too strong to be broken so quickly. Initially, there were many awkward silences.
But over time, Work-Out began to catch on. Someone would summon up the necessary courage and talk.
A question would get asked.
A problem would be put on the table.
Once the ice was broken, others ...
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