Chapter 4. So You Want to Be a UX Consultant
Eva Kaniasty
Who among us hasn’t dreamed of the glamorous, lucrative enterprise that is consulting? No more constraints or boredom! No more bosses or annoying coworkers!
Not so fast. For every benefit there is a drawback. Many have set out to make a living as a UX consultant, only to find themselves simply unemployed. Let me tell you everything I’ve learned in the last 10 years, so that you can learn from my mistakes.
Don’t be a newbie: Working as a consultant means learning new things every day. But those things don’t include the basics of your job. Trying to do consulting right out of school is like giving your first piano recital at Carnegie Hall. Unless you already have the chops to do your job better and faster than 80% of your peers, you’re not ready.
Be efficient: Clients are breathing down your neck. Work is feast or famine. Meanwhile, taxes need paying, estimates need running, and your cat just threw up. Do you finish that proposal or do you clean up the vomit? Trick question—you do it all, in half the time. You probably never noticed the administrative stuff someone else handled at your day job. So learn to enjoy (and appreciate yourself for) at least some of the busywork that falls into your lap.
Don’t be a genius: You do need confidence to inspire trust, and a good consultant has to be smart enough to tackle wicked problems. ...
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