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A Complaint Is a Gift, 2nd Edition by Claus Møller, Janelle Barlow

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Images 2 ImagesComplaintsNecessary Evil or Opportunities?

If you are a parent, you may have sternly said to your children, “I’m really angry at you because you’re better than that.” Or when punishing them, you may have said, “Believe me, this hurts me more than it does you.” Children typically don’t believe this for a second, but once they have their own children, they have a different take on the negative feedback they received as children. At times, children drive their parents crazy because they don’t do what is expected of them. Children say one thing and ...

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