EPILOGUE
It’s 2019. It’s been more than twenty years since I took that helicopter flight with David Nadler to help Sam plan his succession. David is gone now and so is Delta Consulting. When David sold the firm, he told us, “Nothing will change.” He was optimistic but he was wrong. Over the next ten years, the firm disintegrated, in part because David became Vice Chair of the company that bought us and wasn’t there to guide and inspire us. The larger firm began to impose its will, destroying the culture we had that was so special and causing good people to leave. I was one of the later departures. When I told David, he had nothing but my future well-being in mind. A lot of people found it difficult to work for David because he was a stickler ...
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