June 2025
Intermediate to advanced
240 pages
4h 48m
English
Content preview from Agentforce
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Chapter 7What Are the Different Parts of Agentforce?
For the purists or those in a hurry, Agentforce has three big things that we can say belong to it and it alone:
- Atlas Reasoning Engine: The brains of the operation; it interprets the user request, determines intent, comes up with a plan, and initiates actions.
- Agent Builder: A tool for building agents, which works with Prompt Builder (prompt creation) and Agent Creator (an agent to help with Agent Builder).
- Testing Center: A user-friendly way to test agents out in a sandbox, automate testing, and keep track of usage.
If you're interested only in Agentforce, you can skip ahead a bit. For the rest of us, I'll provide the mise en scene.i
You see, Agentforce is also like an Etsy storefront, which can have a lot going on and be very successful but also relies on Etsy.com to keep the lights on – not to mention cloud services providers, supply chains, etc.
Likewise, the Atlas engine, Agent Builder, and APIs are built on other elements of the Salesforce platform and rely on them to work. We've walked through some of these already when we admired Vivek's whiteboard in Chapter 6.
Now the launch of Agentforce coincided with some major changes to the Salesforce platform. When Marc Benioff noted half-jokingly that we accidentally built the perfect platform for agents, he was referring to a series of long-planned developments in the Salesforce CRM that ended up being exactly what was needed for Agentforce.
Coincidence? Not really. Both ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.