June 2025
Intermediate to advanced
240 pages
4h 48m
English
Content preview from Agentforce
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Chapter 9Why Do You Need Data Cloud for Agentforce?
To minimize the number of Trailblazer Community and Reddit threads that follow Agentforce around like Swifties on the Eras Tour, let's make two points clear:
- Yes, some form of Salesforce Data Cloud is required to get Agentforce up and running.
- Yes, the Einstein Trust Layer is considered to be part of Data Cloud and won't work without it.
You can see that Data Cloud is intertwined and intertwingled with a lot of Salesforce strategic developments – and that is not an illusion. Data Cloud is central to the company's product suite, roadmap, and GenAI and agentic posture … and that won't change for the foreseeable future.
“When you think AI, think Data Cloud.”
—Marc Benioff1
A couple of points to note before we go on to admire Data Cloud.2
First, we said some form of Data Cloud was required for Agentforce, but it does not need to be a fully provisioned full-featured enterprise version of the product. Starting in 2024, Salesforce made it almost effortless for existing Salesforce enterprise customers to start using Data Cloud at discounted and even freemium or zero-dollar rates through its Salesforce Foundations offering. Even this entry-level version works for Agentforce.
Salesforce Foundations was announced almost in passing3 during Marc Benioff's 2024 Dreamforce keynote, the same one in which he extemporized so eloquently on Agentforce. Now that keynote itself was the end product of some behind-the-scenes drama rare in corporate ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.