Artificial Intelligence and Metaverse in Education
by Santosh Kumar Behera, Mega Novita, Pranay Pandey, Zaffar Ahmad Nadaf, Afsana Jerin Shayery
8AI for Administrative Efficiency
Waewalee Waewchimplee
Faculty of Education, Nakhon Ratchasima Rajabhat University, Muang Nakhon Ratchasima, Thailand
Abstract
Artificial intelligence (AI) is significantly reshaping administrative functions in higher education, turning traditionally complex tasks into streamlined, data-informed processes. Through automation, AI reduces administrative burdens, increases accuracy, and provides real-time insights into student behavior, enabling institutions to adjust curricula and implement targeted support more effectively. From automated grading systems to intelligent Student Information Systems (SIS) and 24/7 chatbots, AI is redefining institutional operations. Predictive analytics further supports student retention, resource planning, and budget management, allowing educators to dedicate more time to mentorship, research, and student engagement. Nevertheless, ethical concerns—including data protection, privacy, and equitable access—must be addressed to ensure that AI adoption remains responsible and inclusive. When implemented thoughtfully, AI is not only a technological tool but also a transformative force for institutional agility, operational efficiency, and educational advancement.
Keywords: Administrative efficiency, AI-powered assessment, resource allocation, student information systems, educational technology, AI ethics, higher education innovation
8.1 Introduction
Using outdated manual processes, can a university effectively manage ...
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