CHAPTER 10

Jeff’s Story: Perspective From a Baby Boomer1

“Jeff” received his bachelor’s degree in Behavioral Science followed by his next academic achievement, a master’s degree in Industrial/Organizational Psychology. Upon graduation with his advanced degree, he landed a Human Resources position with a corporate regional office. 25 years later, he was appointed Chief Executive Officer of the entire corporation and its 20,000 employees. Huh?! How did that happen? The answer, in part, is to have a Best Boss like his boss, “Edgar.” When Jeff started his first job, he assumed his career would be in Human Resources. And that would have made him perfectly happy. But everything changed when Edgar became his boss. Jeff and Edgar had a similar Midwestern ...

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