Reflecting on our careers, we are very much aware of the fact that a small handful of people have had a disproportionate impact on our success. Some have been colleagues or peers; some have been teachers, coaches, or even clients. And then there are those cases in which our own manager greatly affected the trajectory of our lives. A few years back, we discussed the idea of taking a more substantive look at the method and impact of these inspiring individuals by learning how others would respond to two straightforward yet provocative queries:
• Who was your “Best Boss?”
• Why do you think so?
The study that followed these two questions yielded profound insights in terms of who a Best Boss is, what he or she does, and the subsequent impact ...
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