PART I

Why Don’t We Have More Best Bosses?

Jane is the Senior HR VP for a large regional bank, and she was sharing the leadership challenges facing the organization. During the conversation, the topic of Best Bosses came up and she recounted her own personal story. When asked how many senior leaders at the bank possessed the qualities of her Best Boss, she thought for a second, then answered candidly: “One … and everyone wants to work for him.”

Jane’s story supports our hypothesis that working for a great boss tends to be the exception and not the rule during one’s career. Far too often, the employee/manager relationship isn’t all that it could be. So, to answer the question of why we don’t have more Best Bosses, the first place to look would ...

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