Chapter 13
Tailoring Training and Development Across Generations
Linda and Robin:
Throughout this book, we’ve asserted that one size does not fit all when it comes to recruiting and retaining different age groups. Training and development, a huge investment in time and money in many organizations, can be most effective when the design and implementation takes generational differences into account. In this chapter, we’ll address how astute trainers develop and deliver training efforts in a way that capitalizes on the skills and contributions of each participant, regardless of age.
In our research, we’ve observed a common trend with all the generations: a desire to grow and develop professionally and personally. Each of the generations had a different ...
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