Brilliant Coaching 3e, 3rd Edition

This chapter talks about what it takes to really listen to someone else and what sometimes gets in the way of that. We’ll look at the features of good listening, and what we mean by focused listening. We’ll also find ways of practising listening to increase our normal capacity to listen.

In a conversation where you aim to coach someone, your need to listen goes beyond a simple need to hear information. When we do not listen well, our understanding of someone and their conversation reduces, as does our ability to react appropriately. Yet when ...