Application

In this part of the book we’ll look at the different ways you might use coaching in your workplace. We’ll look at coaching conversations that you plan, as well as coaching as a natural response to everyday conversations and questions. To help you link principles to actual behaviour, you’ll find structures of conversation as well as sample dialogue.

This part is intended to be read selectively, according to your needs, rather than read from front to back. I’ve given you four different scenarios in which coaching might happen, to show how coaching fits within each one. All the basic coaching principles discussed so far stay the same; it’s just ...

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