June 2017
Beginner
240 pages
4h 10m
English
Our fourth skill is your ability to adopt a flexible style of influence during conversation. We’ll look at the different ways you influence someone during a conversation and highlight a range of ways to do that. We’ll build on previous principles, for example directive and less directive styles, and show how it’s not a choice between the two: sometimes you can move between or combine styles. As you’d expect, I’ll offer hints, tips and guidance to encourage you to get the most from the ideas.
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