Chapter 12. Collaboration in the Enterprise Portal
In this chapter we turn our attention inward, to the corporate intranet or extranet. The portal is a natural place to provide collaborative tools for users. By including collaboration in our portal, we encourage users to adopt the technologies we have invested so much to purchase and deploy, and to realize the potential productivity gains that too often are untapped.
Collaboration and the related field of knowledge management are key enablers to allow organizations to achieve strategic advantage through information technology. Microsoft is making much of this fact in its marketing campaign around “the agile enterprise.” The idea is that large enterprises have long since automated individual ...
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