January 2012
Beginner to intermediate
192 pages
6h 29m
English
Content preview from Case Studies in Business Ethics and Corporate Governance
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Subhiksha: Failed Business Model or Unethical Practices? 139
Human Resource Management
The workers were supplied by a contractor, who could supply additional workers at a short notice.
There was a lot of uncertainty in the truck arrivals. Most of the workers were not familiar with retail
business. Training was provided to them on a continuous basis to increase their understanding of ware-
house processes. Some important training areas included product-handling methods, batch-making and
segregation-process information and product-quality check methods.
Inventory Management
There is a lot of pain around SAP (being implemented by TCS). We didn’t think it would take so long. All
our 1,650 stores are being converted and we cannot run a legacy system ...
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I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.