September 2012
Intermediate to advanced
391 pages
12h 39m
English
Content preview from Cloudonomics: The Business Value of Cloud Computing, + Website
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Service-Level Agreements
Because SaaS is first and foremost a service, it can have the advantage of contractually bound service-level agreements regarding performance or availability, unlike a captive internal IT shop. No one wants the environment to fail, whether it’s internally sourced or delivered externally as a service. However, there can be advantages to the contractual guarantees inherent in commercial, arm’s-length services.
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I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.