June 2016
Intermediate to advanced
234 pages
4h 10m
Spanish
book
¿Cómo se lo digo? El arte de las conversaciones difíciles: El impulso de cambios efectivos a través del diálogo
by Enrique Sacanell
Content preview from ¿Cómo se lo digo? El arte de las conversaciones difíciles: El impulso de cambios efectivos a través del diálogo
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9. Explora el punto de vista del otro
La prisa por expresar lo que pensamos puede estropear una buena conversación. O, más exactamente, puede impedir que logremos lo que pretendíamos cuando nos planteamos tenerla. En ocasiones, tras haber acumulado las fuerzas necesarias como para ponernos delante de la otra persona y sacar el tema de conversación que nos inquieta, soltamos lo más rápido posible lo que queremos decirle. El deseo de atravesar lo antes posible esa situación nos lleva a precipitar la expresión de nuestro punto de vista.
A algunas personas no les gusta «andarse por las ramas». Se sienten más cómodas cuando van directas a la cuestión, sin rodeos. Consideran que, si hay algo que tienen que decir, lo mejor es decirlo y ya está. Todo ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.