March 2013
Intermediate to advanced
168 pages
2h 57m
English
Content preview from Develop Your Assertiveness, 3rd Edition
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There is no point in talking, however assertively, if no one is listening and, conversely, no point in listening if we are not truly attentive to the other person, analyzing the content of their communication and assessing how their tone of voice, mannerisms, facial expressions and so on, add meaning to the words they use.
Think back to everyone’s basic rights discussed in Chapter 4. How can you show respect for another person if you do not give them your full attention – actively listen to them – hearing them out rather than impatiently waiting for your turn to talk. Don’t you expect the same of others – to be listened to and taken seriously? Yet I’m sure you’ll agree that few people have good listening skills. It’s ...
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I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.