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Develop Your Assertiveness, 3rd Edition
book

Develop Your Assertiveness, 3rd Edition

by Sue Bishop
March 2013
Intermediate to advanced
168 pages
2h 57m
English
Kogan Page
Content preview from Develop Your Assertiveness, 3rd Edition

12

PROBLEM PEOPLE

Let’s face it – we’re not the problem are we? It’s the other people. If only he were more considerate, or less angry, or more motivated; if she listened more, criticized less and stopped whinging all the time, the world would be a better place!

I hope it goes without saying that we all need to look to our own behaviour – put our own houses in order – and that is what assertive behaviour choice is all about. It’s learning to recognize and deal with your own negative feelings in an appropriate way. As we’ve seen, there will be times when accepting, accommodating or aggressive behaviour is appropriate but, increasingly, as you feel more at ease with assertive behaviour, you will naturally opt for the assertive approach.

So how ...

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Publisher Resources

ISBN: 9780749466985