March 2013
Intermediate to advanced
168 pages
2h 57m
English
Content preview from Develop Your Assertiveness, 3rd Edition
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.
So just what is assertiveness? What does being assertive entail? It’s about being able to express yourself with confidence without having to resort to passive, aggressive or manipulative behaviour. It involves greater self-awareness; getting to know, like and be in charge of the real ‘you’. It requires listening and responding to the needs of others without neglecting your own interests or compromising your principles. It is about improving your interpersonal skills; more effective communication; controlling stress through a better handling of problem people and situations. It is about choice – being able to express your needs, opinions or feelings, confident that you will not be dominated, exploited or coerced against your wishes. ...
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