March 2013
Intermediate to advanced
168 pages
2h 57m
English
Content preview from Develop Your Assertiveness, 3rd Edition
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We touched on the subject of body language and non-verbal communication in Chapter 3 when we looked at developing a positive self-image. I’d like to look more closely at this fascinating subject before moving on to verbal communication techniques.
We’ve just discussed the importance of listening in the communication process, and maintaining good eye contact was mentioned. You will find that with practice it is relatively easy to look the other person in the eye while you are listening. However, the manner in which you look is important.
An acquaintance of mine has a magnificent smile. It lights up her face and makes you feel truly rewarded – when you can make it happen! As you speak to her she fixes you with a concentrated ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.