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Develop Your Assertiveness, 3rd Edition
book

Develop Your Assertiveness, 3rd Edition

by Sue Bishop
March 2013
Intermediate to advanced
168 pages
2h 57m
English
Kogan Page
Content preview from Develop Your Assertiveness, 3rd Edition

11

YES AND NO

As we’ve progressed through this book we’ve gradually added more and more aspects of assertiveness training. The next three chapters begin to pull it all together, expanding on some themes already mentioned.

MAKING AND REFUSING REQUESTS

In the last chapter we looked at making requests, adding more force to the communication if necessary for results. It should go without saying that before making a request you should really know what it is you want, yet often this is one of the most difficult things to get to grips with. Right at the start of the book we talked about really knowing yourself, and this is an essential element in expressing needs and preferences, setting goals, and in saying ‘Yes’ and ‘No’ for, and to, yourself.

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Publisher Resources

ISBN: 9780749466985