Resources and references

Easy to use

Beyer, Hugh, and KarenHoltzblatt. Contextual Design: Defining Customer-Centered Systems. San Francisco: Morgan Kaufmann Publishers, 1998.

Contextual design relies on forming an accurate understanding of how people work, their environment, the things and the language that they use to do their work, and even the culture and policies that affect their work. This book provides techniques for interviewing and observing users, interpreting the data, and applying the results to designing a system that meets users' needs.

Carroll, JohnM. Minimalism beyond the Nurnberg Funnel. Cambridge, MA: The MIT Press, 1998.

Both practitioners and academicians wrote papers for this book to take stock of minimalism. ...

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